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Phonetic Limited Answering Service Directory

United Kingdom (UK), Cheshire

Phonetic Limited

Phonetic is an FSA-approved, full-service telemarketing agency, specialising in inbound and outbound call centre services. We handle the B2B and B2C telemarketing needs of businesses across all sectors including finance, manufacturing, utilities and telecoms and insurance. Our customers range from independent brokers to large national organisations. The principles and values on which Phonetic was founded continue to provide the platform for our growth. We tailor our services to suit the individual needs of each and every customer. Our professionalism is complemented by a genuine warmth and personality that is uniquely Phonetic. Above all, we believe passionately in the ongoing personal and professional development of our people. Well-trained and highly motivated, they are the key to delivering the outstanding results we consistently achieve for our customers.

Services

Appointment Setting
Appointment Setting When it comes to generating qualified business appointments, Phonetic has a proven track record of success. Our aim is to get you in front of the right businesses, at the right time, in the right geographical area. Your sales team spends less time on the phone, and more time in front of the right prospects.

B2C and B2B Sales Calls
We have worked on many sales campaigns in various market sectors. All calls are validated by verbal contracts and recordings are supplied for verification.

Cross Sell and Up Sell
Looking for sales growth from your existing customer base? We can advise your customers of the latest offers available to them such as upgrades or additions to current services and contract extensions.

Hot Key Transfer
Delivering decision makers who are ready to do business is an area in which we excel. We are quick to identify opportunities and qualify prospects, ensuring that all calls transferred to your sales team meet pre-defined criteria.

Lead Generation
Phonetic can open a dialogue with your prospective customers, and establish their requirements, timescales and procurement processes. This vital information is then passed to your team for follow-up.

Database Cleansing Updating
Phonetic are experienced in taking your existing data and updating all contact details such as, decision maker names, titles and e-mail addresses etc. We have a reserved team of operators that continually clean and update data that has been provided by a client or work on our database taking specific vertical markets such as IT and developing the cleanest and most up to date data available in that market.

Market Research/Survey Calls
Phonetic conduct a number of survey and market research campaigns. We have a bank of operators that are tasked with calling consumers and businesses to gather valuable information such as insurance renewal dates, vehicle details, telephony contract renewal dates, number of PC's and IT support arrangements etc.

Opening Hours

Monday
9 - 5.30 -
Tuesday
9. - 5.30 -
Wednesday
9 - 5.30 -
Thursday
9. - 5.30 -
Friday
9 - 5.30 -
Saturday
Sunday

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