Fin Infocom Limited Answering Service Directory

United Kingdom (UK), Kingston upon Thames

Services

Call Centre Services
We have acquired excellence in providing both inbound and outbound call centre services including customer care, telemarketing, collections, order taking & tracking, transaction processing services such as finance and accounts processing and supply chain management and web-based services such as email management, web chat support and website receptionist service. We possess outstanding in house expertise to impart good training to our operators in the areas of voice and soft skills. Our trained and experienced customer care executives can help our clients not only by providing the best customer support but also by turning the existing customers into customers for new products and by generating new customers through the existing ones. Thus, our inbound and outbound call centre services can go beyond the expectations of clients serving many purposes.

Technical Support Services
At FIN INFOCOM our goal is to help your business succeed and grow. We provide comprehensive, prompt service from day one to facilitate your enterprise run smoothly. FIN INFOCOM owns highly conversant and experienced technical support staff, ready to learn your high-tech products thoroughly and provide quick help to your customers. We associate with you to develop custom solutions around the needs of your industry and then invest in people, process and technology to create real, sustainable value. You can outsource technical support services to FIN INFOCOM where a pool of trained and experienced engineers are available round the clock to provide your customers technical support through a multi-modal user interface using the web, email, chat or voice. Our technical personnel possess expertise - both in software and hardware, and they hold commitment to be available 24X7. Our flawless teamwork and utmost professionalism will ensure perfect solutions to all your clients' technical queries. Our highly trained technical professionals are experienced with all types of projection, software tools and peripheral technologies. They regularly attend technical training programs and regular internal briefings to ensure they thoroughly understand your equipment and product and remain up to date on technology. OUR TECHNICAL SUPPORT SERVICES Software Usage Application/ Desktop Queries Product Related Queries Installation Support Troubleshooting Support Connectivity Related Problems EMAIL FIN INFOCOM can help you handle high volumes of all your emails with an end-to-end Email Management Service so that you can focus more on your core business processes. Low cost, non intrusive and any time-anywhere access, are some of the main advantages, of e-mail based communication. An efficient e-mail response service is crucial for every company, as it contributes to the brand building and growth process of the company. Our email services are comprehensive and include: Customer care, Technical support, Order fulfillment, Verification and Complete query resolution. CHAT SUPPORT With just the click of the mouse, visitors of your web site can contact your support team for live assistance. A Single Live Chat Operator can simultaneously interact with several website visitors. Professional Chat Executives hired and trained according to your specifications. Transcripts of all chats can be sent for administrators review or as confirmation that queries are responded appropriately. You can use the chat transcripts to update and improve your knowledgebase. Our Chat Support services will enable you to provide your customers a reliable source of first hand information of your products and services

Medical Transcription Services
FIN INFOCOM is in the forefront of handling Medical Transcription services. Since its inception in 2005, our company has handled specialties like emergency room transcription, radiology transcription, general surgery transcription, etc We acknowledge the fact that outsourcing of medical transcription is a very important part of the health care industry and take all precautions to make sure your medical transcription document is done with utmost care and quality. Ours is a professionally managed Medical Transcription Service company maintaining very high standards in providing patient information management services to global clinics and hospitals. FIN INFOCOM adopts state-of-the-art infrastructure, dictation technology, highly-qualified and widely experienced transcriptionists, and high-end software technologies to provide end-to-end solutions for medical transcription. We customize transcription solutions to suit our clients' needs, and accordingly we form a dedicated team to familiarize themselves with an individual account. FIN INFOCOM is a company committed to high quality, high value voice-to-text transcription services. We adopt user-friendly software technology to provide a complete end-to-end solution for easy transfer and retrieval of files. OUR MEDICAL TRANSCRIPTION SERVICES Radiology Transcription Cardiology Transcription Gynecology Transcription Dermatology Transcription Orthopedic Transcription Dental Transcription Psychology Transcription Neurology Transcription Academic Transcription General Transcription

Internet Marketing Services
Internet Marketing has created unlimited scope to promote various products and service across the globe. It has leveled the playing field and thus it enables small and medium firms to compete with the so called multi national business houses. Adoption of right internet marketing strategies can push your business to the next level in short time. FIN INFOCOM adopts excellent internet marketing strategies to promote various products and services. Email marketing, Viral Marketing, Search Engine Optimization, Affiliate Marketing, etc are some of the effective marketing strategies that we execute. If your firm is experiencing a low turnover of business you need not get depressed. With our internet sales strategies we can help you to boost your sales by amazing volumes. Studies show that several businesses which were on the verge of closure have been revived with the help of internet marketing techniques. Our marketing professionals are well trained and highly experienced in exercising salient marketing methods. They are self-motivated individuals who love to achieve given targets within the stipulated time. BENEFITS OF OUR INTERNET MARKETING Online Marketing of Products 24 X7 Cut in Advertisement Costs Ability to Compete with Big Businesses Unlimited Customer Base Consistent and Extra Revenues No Geographic or Time Constraints Business Gets Global Brand Popularity

Finance & Accounting Services
FIN INFOCOM is a leading provider of customized outsourcing solutions for an extensive range of Finance & Accounting services. Our comprehensive client-specific solutions help improve correctness, reliability, and timeliness of services offered to client organizations. FIN INFOCOMâ??s BPO Services leverage unequaled finance BPO expertise and research-based knowledge to help businesses achieve high performance within finance management. Our ingenious accounting and finance tools greatly assist businesses to reduce risk and to increase finance efficiency. We work together with each client to deliver customized business process outsourcing solutions that range from individual transaction-based functions, such as accounts payable and accounts receivable, to comprehensive finance and accounting, including general ledger accounting, SEC financial reporting and risk management. FIN INFOCOMâ??s accounting services offer assistance in the time-consuming process of accounting and payments. These services include Cash and bank reconciliation, Credit card reconciliation, Accruals, Prepayments, Deferred revenue, Payroll reconciliations with payroll returns, Compliance with International Accounting Standards (IAS) etc. Our Finance and Accounting packages cover an extensive range of services that can be tailored to meet your unique requirements and to create an end-to-end solution. We ensure you to provide operational excellence, industry-leading transition expertise, world-class software and innovation. Our Finance & Account Services include: Accounts payable Accounts receivable Travel and expense administration Fixed asset management General ledger Treasury accounting Tax accounting

Data Processing & Data Management
FIN INFOCOM aims to provide one stop solution for Data Entry and Data Management service needs, which allows our clients to manage their companyâ??s documentation related to customer data in a more efficient manner. We provide following Data-Entry services:- Online Data Entry Image Entry Insurance Claim Entry Offline Data Entry Card Entry Offshore Data Entry Book Entry Accounting Entry Digitize information Handwritten Entry Legal Document Entry Medical transcription All the above Data Entry services offered by us are the best in the industry with superior quality, timely submission, and cost effectiveness. DATA CONVERSION FIN INFOCOM has a team of experts to handle your data conversion projects. We have stringent information security policies and practices. Hence, rest assured your data is safe and protected in our hands. Our data conversion services aim to help you to Prevent data loss Digitize information Enhance usability and accessibility Simplify complex and huge data into intelligent information Get rid of unnecessary data Preserve data for future requirements You get customized data conversion services to meet your specific purposes. You can leverage our experience and expertise in handling a wide range of data conversion formats. SERVICES WE OFFER Proof Reading and Editing Data vectorization e-Book format conversion PDF, Word and Excel conversions Data capture, indexing and archiving OCR- Optical Character Recognition Image conversion to xhtml and tiff to PDF Scanning from hardcopies, microfilms, microfiche Media format conversion including FTP, CDs and DVDs Image editing, cropping and enhancement

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